Privacy Policy

This Privacy Policy explains how Longevity Medicine & Sports Therapy ("we," "us," or "our") collects, uses, and protects information when you visit our website, complete a form, schedule an appointment, or otherwise interact with us. We respect your privacy and are committed to handling your information responsibly.

Information We Collect

We may collect the following categories of information:

• Information you provide: name, email address, phone number, mailing address, appointment preferences, and any free-text information you choose to share when contacting us or scheduling.
• Automatic information: IP address, browser type, device identifiers, referring URLs, pages viewed, and similar usage data collected through cookies, pixels, and analytics tools.
• Health information: if you become a patient, we maintain protected health information ("PHI") under a separate Notice of Privacy Practices governed by HIPAA. PHI is not collected through general website forms; please do not include sensitive medical details in website inquiries.

How We Use Information

• To respond to inquiries and schedule consultations.
• To deliver, maintain, and improve our services and website.
• To send appointment reminders, follow-up communications, and, with your consent, marketing or educational content.
• To measure advertising and website performance, including conversion tracking.
• To comply with legal obligations and protect our rights.

Cookies & Analytics

We use cookies and similar technologies to operate the website, remember preferences, and measure traffic. We may use third-party analytics and advertising services (including Google services) that set their own cookies. You can control cookies through your browser settings; disabling cookies may affect site functionality.

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate (e.g., scheduling, hosting, analytics, email delivery), bound by confidentiality obligations.
• Legal and regulatory authorities when required by law or to protect rights, safety, or property.
• Successors in the event of a merger, acquisition, or sale of assets.

HIPAA & Protected Health Information

Once you become a patient, your protected health information is governed by our Notice of Privacy Practices and applicable HIPAA regulations. Our website forms are not designed to collect PHI. Please do not transmit sensitive medical information through general website forms or email; we will collect and protect that information through secure, HIPAA-compliant channels during your care.

Your Choices

• Marketing emails: opt out at any time using the unsubscribe link or by contacting us.
• Cookies: manage through your browser preferences.
• Access and correction: you may request access to or correction of personal information we hold about you by contacting us.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No system can be guaranteed completely secure; please use good judgment when sharing information online.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes means you accept the revised policy.

Contact

Questions about this Privacy Policy? Contact us at [email protected] or 480-331-2630, or by mail at Longevity Medicine & Sports Therapy, Chandler, Arizona 85226.